Last Updated: August 29, 2026
Repairly ("Repairly," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information is collected, used, stored, and shared when you use the Repairly mobile application and related services.
Depending on how you use Repairly, we may collect information including:
We use information collected through Repairly to:
Repairly may use precise location information to provide location-based functionality, determine service availability, calculate service areas, and connect clients with nearby professionals.
Repairly does not use precise location information for advertising tracking.
Users may submit service descriptions, messages, photos, documents, support requests, and other content through Repairly. This information is used to provide and operate the requested services and features.
Eligible users may purchase Repairly credits through Apple's in-app purchase system. Payment transactions are processed by Apple and applicable payment infrastructure.
Repairly does not receive or store your complete payment card or bank account information. We may maintain records related to purchases, credit balances, and credit transactions as necessary to operate the service.
Repairly may use third-party service providers to operate certain parts of the platform, including infrastructure, authentication, database and storage services, maps and location services, push notifications, and in-app purchase management.
These providers may process information only as necessary to provide their respective services and subject to their applicable privacy and security obligations.
We may share information when necessary to provide Repairly's services. For example, certain information may be shared between a client and a professional when necessary to complete a service request.
We may also disclose information when required by law, to protect the safety and security of users, to prevent fraud or abuse, or to protect the rights and integrity of Repairly.
Repairly does not sell personal information for advertising purposes.
We retain information for as long as reasonably necessary to provide Repairly's services, maintain transaction and service records, resolve disputes, prevent abuse, comply with legal obligations, and enforce our agreements.
Certain job information, uploaded content, account information, and transaction records may have different retention periods depending on their purpose and applicable requirements.
Users may request deletion of their Repairly account through the account settings available within the Repairly application.
Some information may be retained for a limited period after account deletion when necessary for transaction records, fraud prevention, dispute resolution, legal compliance, or other legitimate operational requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
Repairly is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Depending on your location, you may have rights regarding your personal information, including rights to request access, correction, or deletion of certain information.
Users can also manage certain account and privacy information through the Repairly application.
We may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.
If you have questions or requests regarding this Privacy Policy or Repairly's privacy practices, please contact Repairly through the Help & Support section of the Repairly application.